Refund policy

Here's the apparel-specific rewrite. I've cut the categories that don't apply to you (perishables, hazmat, personal care) and swapped in the things that actually cause tee disputes: washing, deodorant marks, and sizing.

Return & Refund Policy

30-day returns
You have 30 days from the day your order arrives to request a return.

To be eligible, your tee must be unworn, unwashed, free from odours, deodorant, makeup or pet hair, and returned with all original tags attached in its original packaging. You'll also need your order number or proof of purchase.

To start a return, contact us at support@forgeandfableco.com. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages, defects and print issues
Please inspect your order as soon as it arrives. If your tee arrives damaged, misprinted, faded, cracked, or the wrong design or size, contact us immediately with a photo and we'll make it right — a replacement or full refund, your choice. Print defects are on us, always.

Sizing
Our tees are unisex and run true to size. Check the size chart on each product page before ordering. If the fit isn't right, a return within 30 days is no problem, provided the tee is unworn and still tagged.

Non-returnable items
We can't accept returns on gift cards, or on tees that have been worn, washed, altered, or returned without their original tags.

Exchanges
The fastest way to get the size or design you want is to return the tee you have and place a new order once your return is accepted.

European Union — 14-day cooling-off period
If your order is shipped into the European Union, you have the right to cancel or return it within 14 days of receipt, for any reason and without justification. The item must still be unworn, unwashed, with tags attached and in its original packaging, and you'll need your order number or proof of purchase.

Refunds
We'll notify you once we've received and inspected your return, and let you know whether the refund was approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Bear in mind your bank or card issuer may take additional time to post it.

If more than 15 business days have passed since we approved your return, contact us at support@forgeandfableco.com.